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The State of Human Crime Accountability in Banking

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Human Crime Specialist Encouragement Letter
We have 100,000 trust and safety professionals in the financial industry. Let's mobilize them to stop human trafficking.

Human trafficking, child exploitation, elder abuse, and scams often move through the financial system. Financial institutions are uniquely equipped to see what others cannot and with the right tools and shared language, they can turn that vantage point into real protection for the people behind every transaction.

The Knoble's Human Crime Specialist (HCS) program helps make that possible. It offers a hopeful path forward from reactive compliance toward proactive care for the vulnerable  — strengthening the company and long-term shareholder value in the process. The program gives institutions a clear, supportive framework built on five key domains: human crime and risk management knowledge, organizational program and policy development, program execution across detection, disruption, and response, industry engagement and alignment, and community and customer engagement.

Through these letters, the Alliance encourages the industry's leading institutions to adopt the HCS framework and join a movement already led by Truist Bank, Fifth Third Bank, Customers Bank, LexisNexis Risk Solutions, Ally Financial, and First Citizens Bank.
Purpose

To encourage public financial institutions that have not yet adopted the HCS program to join the industry-wide movement — training trust and safety professionals to detect, disrupt, and respond to human trafficking, child exploitation, elder fraud, and scams.
Why

Financial compliance and fraud divisions are uniquely positioned to disrupt human crime, but the obstacle has never been only technical. A proven framework already exists; it needs institutions of consequence to adopt it and set the standard the rest of the industry follows. Adoption signals that ethical responsibility and financial excellence are inextricably linked, reduces reputational risk, and demonstrates the courage to act as a shield for the vulnerable. 
Impact

This is what the Alliance exists to elevate. As leading institutions embrace the HCS framework, they turn their networks into a force for human protection and accelerate an industry-wide shift — sending a clear signal to the market that the financial system can be an active barrier against exploitation, and that the institutions willing to move now will define the standard the rest of the sector adopts. 

Because the hardest problems are

worth

solving.